Otelz Reviews

Otelz has an overall rating of 4.0 based on 1 review. Customer feedback on Otelz is mixed: Otelz reviewers highlight positive aspects like user-friendly interface, competitive pricing, wide range of accommodations and excellent customer service, which strongly appeal to budget-conscious travelers, families looking for vacation rentals, business travelers and tourists seeking diverse lodging options. However, Otelz is often criticized for its limited payment options, occasional booking errors, lack of detailed property information and slow customer support response.

4.0/5.0

1 review

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All Otelz Reviews (1)
AmeliaStephens
February 07, 2020
"Everything went smoothly."
I made a reservation not long ago and called the hotel a week after. They assured me that everything was fine, and my booking matched what I had asked for.
Otelz Q&A

I booked 3 days in spain with them for january as i saw them on trip advisor and top cash back to thought they were ok. anyone had good experience?

Hi booked 2 hotel in spain , for june and sept cancelled both and had cancellation policy , they fail to refund money voucher not acceptable

Due to the corona virus i had to cancel my reservation. having a problem with getting a refund. who can i complain to

Where is my money... i have it in writing from farkan via a live chat that i would be getting refunded 100%. where is my refund $800

I was told, have it in writing, that i would get 100% refund for a trip that i had to cancel due to covid- where's my refund?

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